Case Study May 2026 Merck Onsite Workshop

How Merck Reduced Converter Development by 85% with ZONTAL Converter Factory

This workshop-based case study shows how Merck and ZONTAL compressed a historically 14-week converter-development cycle to 2 weeks or less, delivered a Release Candidate to DEV within 1 week, and proved the Factory across medium-complexity, high-complexity, and novel-schema instrument classes.

Executive Summary

A Practical Proof Point for Integration Industrialization

The Converter Factory workshop moved beyond theory. It demonstrated that governed, AI-assisted converter production can work across real instrument data, real review cycles, and real validation expectations inside a pharmaceutical environment.

What changed

Before the Factory, Merck estimated roughly 14 weeks for manual converter development, with additional time required for ASM indexing, testing, release, and deployment. During the workshop, the teams delivered a qPCR Release Candidate to DEV within 1 week and established high confidence that future Release Candidates can be produced in 2 weeks or less under normal operating conditions.

The Factory generates more than code. It produces field mappings, traceability artifacts, and test-oriented outputs that align directly with Merck's SDLC expectations—reducing manual documentation overhead while improving repeatability.

Key Metrics
Cycle Compression 85%

Converter development reduced from 14 weeks to 2 weeks or less, with 1 week achieved during the workshop for the qPCR Release Candidate.

Upstream Time Savings 75%

Merck reduced intake, dataset preparation, and context-building effort before Factory execution even began.

Production Readiness 3

Three instrument classes were covered: qPCR, SoloVPE, and Softmax Pro, spanning validated schema, novel schema, and high-complexity binary decoding.

Factory Lifecycle

Five Steps from Raw Files to Release Candidate

The workshop confirmed a structured lifecycle that is faster than bespoke converter work while remaining compatible with controlled validation and release practices.

The Factory is not a one-shot code generator. It formalizes an iterative cycle of generation, expert review, and refinement into a governed sequence. Each iteration incorporates domain-expert feedback, converging on a Release Candidate that reflects real scientific judgment, not just automated output.

Instrument Results

Three Instruments, Three Different Complexity Profiles

The pilot was intentionally scoped to test the Factory across a realistic spread of converter challenges rather than a single easy win.

Medium Complexity

7500 Fast qPCR

The qPCR converter reached Release Candidate status in 3 iterations. Schema validation succeeded, binaries were decoded, 4 out of 4 datasets converted successfully, and the converter was deployed to DEV during the workshop window.

RC created Schema validated 4/4 datasets DEV deployed
Novel Schema

SoloVPE

The Factory produced a working draft converter and a newly generated ASM-like schema inspired by the Electronic Spectroscopy schema. This changed the path forward from waiting on schema availability to running schema proposal and converter work in parallel.

2 iterations New schema proposed Allotrope review path
High Complexity

Softmax Pro

The Factory generated more than 12,000 lines of ASM code in 2 iterations. Human review identified roughly 0.1% of fields requiring adjustment, demonstrating that even high-complexity outputs can enter a focused defect-resolution cycle rather than a full manual rebuild.

12,000+ lines 2 iterations ~0.1% defects
Key Takeaways

What the Workshop Proved

Two conclusions from the readout that speak directly to the value demonstrated during the pilot.

Speed to RC

We are now confident we can deliver Release Candidate converters in 2 weeks or less.

Merck + ZONTAL workshop readout, May 15, 2026
Factory Confidence

We successfully built a converter for each of the instruments in scope.

Merck + ZONTAL workshop readout, May 15, 2026
Before vs. After

From Manual, Sequential Work to a Governed Factory Model

The most compelling shift is not just speed. It is the move from a long, manual project sequence to a shorter, governed production flow that gets high-quality outputs into validation much sooner.

Before Factory

Long manual sequence

Every converter behaves like its own project, with handoffs, rework, and manual documentation slowing the path to a usable release.

Requirements + dataset capture~2 weeks
Schema mapping + selection~2 weeks
Converter development + ASM review cycles~10 weeks
Validation artifacts assembled manuallyAdded overhead
85%
Development-time reduction from a roughly 14-week manual baseline to 2 weeks or less, with 1 week achieved during the workshop.
With Factory

Governed delivery flow

Structured intake, iterative execution, and auto-generated traceability move teams faster without losing control or repeatability.

Structured intake + context capture75% less upfront effort
Factory execution in iterative cycles~12 hours per iteration
Traceability and test-support outputs generatedReady for SDLC use
Release Candidate to DEV1 week in workshop, ~2 weeks typical

ASM indexing, testing, release, and deployment still remain downstream activities. The workshop proved that the biggest pre-validation bottleneck can now be compressed dramatically.

Why It Matters

What This Changes Operationally

The Factory shifts converter delivery from a fragile, expert-dependent project into a governed production process that compounds with every instrument onboarded.

Scale without linear pain

Medium instruments move faster. High-complexity instruments become tractable. Novel schemas no longer block the queue.

More than code

Field mappings, traceability, requirements-linked test artifacts, and SDLC-ready documentation are generated alongside the converter.

Each build makes the next faster

Context and patterns compound. The Factory gets smarter with every instrument, turning expert knowledge into reusable organizational capital.

Previous bottleneck Converter development — 14 weeks of manual, expert-dependent work
Next bottleneck Site Validation — the investment shifts to faster site validation pathways and environment readiness
What Happens Next

Near-Term Roadmap After the Workshop

The pilot closed with a clear next-step agenda spanning converter completion, validation acceleration, and broader Factory adoption.

Validation

Move qPCR through full validation

Use the deployed 7500 Fast qPCR Release Candidate as the reference case for Merck's validation process, including binary input validation and proposed schema-fix incorporation.

Factory Enhancements

Improve review cycles and source support

Add more interactive human-in-the-loop touchpoints, support PDF source files, provide sharper executive summaries, and incorporate requested feature feedback into future Factory versions.

Portfolio Expansion

Apply the workflow to the next wave

Continue iterating on the workshop converters, engage on SoloVPE schema extension, and expand the Factory-enhanced workflow to additional instruments such as Magellan, BioRad, and QuantStudio.

Launch Your Own Pilot

Turn Converter Delivery into a Factory, Not a Project Queue

See how ZONTAL can help your team standardize instrument data faster, reduce manual traceability work, and build an AI-ready scientific data foundation.